Privacy Policy

Privacy Policy

At CEO SUITE, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.ceosuite.com), interact with our services, or communicate with us.
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1. Scope
This Privacy Policy applies to all personal data collected via: – Our websites and mobile applications – Contact forms, enquiry submissions, and online bookings – Direct communication via email, phone, or chat – CCTV footage at our physical centres
This policy is aligned with relevant privacy regulations including the Singapore Personal Data Protection Act (PDPA) and other applicable laws.

2. Information We Collect
Personal Data You Provide: – Name, email address, phone number – Company name, job title, country of residence – Enquiry or message content – Booking and service details
Automatically Collected Data: – IP address, browser type, device ID, operating system – Date/time of visit, pages viewed, time spent – Cookies and tracking technologies (see Section 4)
Other Data Sources: – CCTV recordings at CEO SUITE locations – Information from third-party service partners (e.g., analytics or payment platforms)

3. How We Use Your Information
We use your personal data to: – Provide and manage our services and bookings – Respond to your enquiries or requests – Send service updates, newsletters, or promotions (with your consent) – Improve website performance, user experience, and customer support – Comply with legal, regulatory, and contractual obligations – Detect, investigate, and prevent fraud or security threats

4. Cookies & Tracking Technologies
Our website uses cookies to enhance functionality and gather analytics. We use: – Strictly Necessary Cookies: Enable core functionality – Performance Cookies: Measure website usage – Functionality Cookies: Remember your preferences – Marketing Cookies: Serve relevant ads via platforms like Google or Meta
You may control or disable cookies via your browser settings or through our Cookie Consent Banner.

5. Data Sharing & Transfers
We may share your data with: – Internal CEO SUITE group entities for service fulfilment – Trusted third-party providers (e.g., IT support, analytics, email marketing) – Legal or regulatory bodies when required by law
Data may be transferred to and processed in countries outside your own. In such cases, we ensure appropriate safeguards, including standard contractual clauses or other legal mechanisms.

6. Data Retention
We retain your personal data only as long as necessary: – For as long as you are a client or user of our services – Up to 7 years after your last interaction with us – Longer if required for legal, tax, or regulatory purposes
Archived and backup data may be retained securely as part of business continuity practices.

7. Security Measures
We implement reasonable and appropriate safeguards to protect your data: Access control, secure facilities, and employee training – Regular security audits and vulnerability assessments

8. Your Data Rights
Depending on your jurisdiction, you may have the right to: – Access or receive a copy of your personal data – Correct or update inaccurate data – Delete or request erasure of your data – Object to or restrict certain processing – Withdraw consent (where applicable) – Lodge a complaint with a data protection authority
To exercise your rights, please contact us at: [email protected]. We will respond within 30 days.

9. Policy Updates
This policy may be updated from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us
CEO SUITE PTE LTD
Centennial Tower
21st Floor, 3 Temasek Avenue
SINGAPORE 039190
Email: [email protected]
Website: www.ceosuite.com
If you have any questions or concerns about this policy or how your data is handled, please contact our Data Protection Officer.
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