| Born
and raised in South Korea, she was first
tutored by her parents to always strive
to give her best in everything she does.
And many years since this invaluable lesson,
Mee Kim is now successfully leading her
instant-office business to be the best in
Asia.
But her business has not always
been as big and great from the start. Mee
Kim started off with providing "ready
to use" offices, first in Jakarta,
but her business has now extended to over
4 other locations in Singapore, Kuala Lumpur,
Shanghai and Beijing. She may not be the
owner of the buildings, but Mee Kim makes
good business out of office space leasing
in prestigious landmarks in the hearts of
Jakarta, Singapore, Kuala Lumpur, and Shanghai.
From an entire floor plate, she then divides
the space into "ready to use"
small offices.
CEO SUITE provides instant
office at Jakarta Stock Exchange Building
and Wisma GKBI. There are 2 main components
in the business, one, the business of instant
office - "if you are willing to spend
20% more, we will handle everything,"
Kim promotes, the other being a virtual
office where CEO SUITE provides business
addresses with dedicated phone numbers for
clients.
With US$1.5 to US$2 million
in initial investment, Mee Kim opened her
first center on the 17th floor of the Jakarta
Stock Exchange Building. Converting them
into small offices between 20 sq meters
to 70 sq meters, the offices were simply,
but tastefully furnished. "No one else
was doing what we started to do then,"
she recalls her experiences with nostalgia.
It all began from a journey of sound education
- a bachelor degree in Social Science at
Yonsei University, Seoul, and Masters in
Marketing at the University of New South
Wales, Sydney.
Her earlier days …
Mee Kim started out her Masters
in New York, but after the first year, she
packed to move on to Sydney. It was a decision
that she never regretted. In the U.S., she
was on full board with native Koreans, and
it was not a place she could practice her
English-speaking skills. While she was being
subsidized by her parents in the U.S., Mee
Kim had to pay everything out of her own
pocket in Australia. For survival, she had
no choice but to work part-time to finance
the rental of her own apartment, and to
clean, cook and pay all bills on her own.
"This is when it all started,"
explained Mee Kim. But because she had to
interact with Australians on a daily basis,
her English showed tremendous improvement.
And at the same time as she was pursuing
her degree, her free time had to be occupied
with other freelance jobs such as translation
/ interpretation work at the Australian
Immigration, administration work at Samsung
Electronics, and also as a junior merchandiser
at one of the biggest retailer in Australia,
Big W. It was only upon her graduation that
she engaged a full time job as a Manager
at Servcorp, Australia.
Journey through work and business
….
As the manager at ServCorp,
Mee Kim played a regional role in the opening
of new centers in Bangkok, Japan and Jakarta.
And it was in Jakarta that she met the man
that she is now married to. Armed with his
support, and her work experience, she took
a bold decision to start a similar business
under the brand name CEO SUITE after seven
years with Servcorp.
It was in the first few months
of the launch and operations of her own
business that Indonesia was hit by the monetary
crisis in 1997. "That was one of the
most devastating experiences," she
recalls. The low occupancy in her center
did not even cover the day-to-day operational
costs! It was also sad to see investors
turning their investments away from Indonesia
to countries like Singapore. For a year,
there is nothing much that she can do as
her business, affected by the economy, literally
stopped. "But I learn strength, positive
thinking and resilience! This is an achievement
in itself, "she said sharing her success
story.
Mee Kim subsequently changed
her strategy to stay in business. She found
ways to reduce her operational costs and
channeled her targets to local businesses
which were looking to relocate or change
their business scales to keep their expenditure
low. "On an aggressive basis, we reduced
our rates (making do with lower margins)
to gain volume and momentum in business."
After the 1999 election, Mee
Kim slowly fixed up her finances as she
wanted to stay in business. And with increased
market and consumer confidence, she opened
her second center at Wisma GKBI, Jakarta.
"Onlookers say I am crazy," she
commented with smiles on her face, "as
they perceived the market conditions then
as still unhealthy and unstable." But
despite their doubts, she pushed her business
forth with the opening of a third center
at Menara Maxis in Kuala Lumpur City Center,
Malaysia in 2001. The following year in
2002 saw the opening of CEO SUITE's fourth
center in Singapore at the prestigious Raffles
Building, and Shanghai opened in 2004 with
capital investments of US$2 million.
Mee Kim is approached by many
because the rates that she offers are reasonable.
If you just need an address at CEO SUITE,
Mee Kim starts her rate from US$50. If you
want a dedicated phone number or an assistant,
the rates are between US$60 to US$200 per
month. For physical office space the rates
are between US$550 to US$4,000 depending
on the size of the office and services required.
"My belief is, irregardless of the
market and economic situations, as long
we believe in our products and are prepared
for our targets, we will get there,"
she claims.
Good-bye … music &
golf
With work and her son occupying
much of her time, Mee Kim has little choice
but to sacrifice some of her hobbies, her
favourite being playing golf! And with limited
cultural activities in Jakarta, indulging
in other of her hobbies such as going to
concerts and musical operas can prove to
be challenging!
But it just would not be Mee
Kim if she cannot smile just because of
simple sacrifices she has to make for her
family and her career. Ingeniously, she
substitutes her cravings for the art scene
with collections of paintings and sculptures!
When asked about the inconveniences
she has to endure in a country not her native
land, Mee Kim lightheartedly confesses,
that she will not leave Indonesia. "It
is nice in Korea, but I feel home in Jakarta."
And amidst the warm tropical weather, and
its people, home is truly where her heart
is.
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